The changes in technology thus far in my career have been profound. Computing power began as behemoths sitting in data centers and is now everywhere including our pockets, desks, vehicles, appliances, etc. The smartphone in your pocket is 29 times faster than the world’s fastest computer in 1995. Plus, the internet has grown from a few million participants to 25 billion connected devices today. Now, technology surrounds us, with hyper connectivity, and mind blowing ubiquitous computational power creating a powerful technological force creating powerfully tangible results. Amplified by a 2.9 million percent increase* in data over the past 25 years, technology is driving change in every facet of our business, at speed and at scale.
Harnessing this force has been central to every step we have taken as an industry to navigate one of the most tumultuous years we’ve ever seen. Technology allowed C.H. Robinson’s workforce to go remote virtually overnight at the onset of the pandemic; technology has enabled us to connect face-to-face and stay in touch while still keeping apart; and technology has helped us to lift up our customers as they face a historically volatile market. At times, pouring energy into developing technology for our customers has been a way to help fight the pandemic and proving that we could use this tragedy to make us and our customers stronger.